Privacy policy

Privacy Policy

Last Updated: July 1, 2026

Welcome to RawHabit ("we," "our," or "us"). At RawHabit, we value your privacy and are committed to protecting your personal data in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable Indian laws. This Privacy Policy explains how we collect, use, store, and protect your information when you visit rawhabit.in or purchase our apparel products.

1. Notice and Consent

By using this Website, you acknowledge that you have read this Privacy Policy. Before collecting any personal data, we will present a clear, itemized notice requesting your explicit, specific, and unconditional consent. You have the right to withdraw your consent at any time by contacting us, although withdrawal will not affect the legality of data processing done prior to the withdrawal.

2. Information We Collect

We collect only the personal data necessary to provide you with our services. This includes:

  • Identity and Contact Data: Full name, email address, phone number, shipping address, and billing address.
  • Transaction and Payment Data: Order history and purchase details. Payment details (such as credit/debit card credentials) are processed securely through RBI-authorized third-party payment gateways; RawHabit does not store your banking credentials on our servers.
  • Technical and Usage Data: IP address, browser type, operating system, device information, and website interaction data collected via cookies.

3. Purpose of Data Collection

We process your personal data strictly for the following fulfilled purposes:

  • To process, manufacture, and deliver your apparel orders.
  • To securely verify transactions and prevent payment fraud.
  • To provide efficient customer service and handle return/exchange requests.
  • To comply with statutory legal and tax obligations under Indian law.
  • With your explicit consent, to send marketing communications, product launches, and exclusive offers.

4. Data Minimization and Retention

RawHabit adheres to strict data minimization principles. We will only retain your personal data for as long as necessary to fulfill the commercial or legal purposes for which it was collected. Once the purpose is complete (e.g., the delivery and return window of an order expires) and legal retention periods end, your data will be permanently deleted or anonymized.

5. Sharing with Data Processors

We do not sell, rent, or trade your personal data to third parties. We share limited information only with trusted Data Processors (such as logistics/courier partners, secure payment gateways, and web hosting services) strictly necessary to execute your orders. These processors are bound by contractual obligations to protect your data under the DPDP Act.

6. Your Rights as a Data Principal

Under Indian law, you possess the following rights regarding your personal data:

·       Right to Access: Request a summary of the personal data we hold about you and the processing activities.

·       Right to Correction and Erasure: Request the correction of inaccurate data or the absolute deletion of your data when it is no longer required for business operations.

·       Right to Grievance Redressal: File a complaint regarding your data handling with our Grievance Officer, or escalate it directly to the Data Protection Board of India (DPBI) if unsatisfied.

·       Right to Nominate: Nominate another individual to exercise these rights on your behalf in the event of death or incapacity.

7. Children's Privacy

RawHabit does not knowingly collect or process personal data from individuals under the age of 18 without verifiable parental consent. If we discover that a minor has provided us with data without proper guardianship authorization, we will take immediate steps to delete it from our systems.

 

 

8. Grievance Redressal Officer

In accordance with the DPDP Act, 2023, if you have any questions, wish to exercise your rights, or want to file a formal complaint regarding your privacy, please contact our designated Grievance Officer:

  • Attn: Grievance Redressal Officer
  • Email: support@rawhabit.in
  • Address: Rawhabit, Ranchi , Jharkhand.